// 01 — Legal
Last updated — June 12, 2026
At Softryx, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains what we collect, why we collect it, and how we keep it safe.
01Information We Collect
We collect information you provide directly to us, as well as limited technical information generated when you use our website.
- Contact details you submit through our contact form: first name, last name, email address, company name, and the contents of your message.
- Communications you send us by email or phone.
- Technical and usage data such as IP address, browser type, device information, pages visited, and referring URLs, collected automatically when you browse our site.
02How We Use Your Information
- To respond to your inquiries and provide requested consultations or quotes.
- To deliver, operate, and improve our software development services.
- To communicate with you about projects, proposals, and service updates.
- To maintain the security, performance, and reliability of our website.
- To comply with legal obligations under applicable Canadian law.
03Cookies & Analytics
Our website may use cookies and similar technologies to remember preferences and understand how visitors use our site. You can control or disable cookies through your browser settings; the site will continue to function without them, though some features may be limited.
04Third-Party Services
We use a small number of trusted third-party services to operate our website. These providers process limited data on our behalf and are bound by their own privacy policies:
- Google reCAPTCHA — protects our contact form from spam and abuse. Use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service.
- Google Maps — displays our office location on the contact page.
- Hosting and infrastructure providers that serve our website and store form submissions securely.
05Data Sharing
We do not sell, rent, or trade your personal information. We share it only with service providers who help us operate our business (under confidentiality obligations), when required by law, or to protect our legal rights.
06Data Retention & Security
We retain personal information only as long as necessary for the purposes described in this policy or as required by law. We use industry-standard administrative, technical, and physical safeguards — including encryption in transit — to protect your information against unauthorized access, loss, or misuse.
07Your Rights
Under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws, you have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Withdraw consent to our use of your information, subject to legal or contractual restrictions.
- Request deletion of your personal information where it is no longer required.
- File a complaint with the Office of the Privacy Commissioner of Canada.
08Children's Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
09Changes to This Policy
We may update this privacy policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Significant changes will be highlighted on our website. Your continued use of the site after changes take effect constitutes acceptance of the updated policy.
Questions?
If you have any questions about this document, contact us — we're happy to help.
Softryx — 36 Toronto St, Suite 850, Toronto, ON M5C 2C5, Canada · Contact form